Linchpin Labs

2020 CIO Agenda “Winning in the turns – how to win during crisis and transformation” is the theme for 2020. Read the full report here -  2020 CIO Agenda - Winning in the turns Key findings: CIOs are uniquely positioned to help their organizations thrive following a crisis. This year, Gartner classifies organizations into 2 types FIT – Enterprises that came out ahead of crisis (such as acquisitions, cost pressures, possible economic downturn, growing trade wars, digital disruption and changes in consumer demand) that erode the fundamentals of running a business are identified as “fit” FRAGILE – Enterprises that came our behind and suffer permanent structural damage are identified as “fragile” Organizations approach to crisis through battening down the hatches (by cost cutting or risk reduction) may get hurt. Fit enterprises emerge from these events are stronger, more competitive, able to fund business initiatives, attract the right talent, and so on. FIT enterprises revenu...

High Performance Collaboration (HPC) Framework #TogetherStronger from Ragavendra Prasath Bibliography & Courtesy! 1. Book titled ‘Trillion Dollar Coach’ by Eric Schmidt & Jonathan 2. Book titled ‘Powerful - Building a Culture of Freedom and Responsibility’ by Patty McCord. 3. Book titled ‘Measure What Matters’ by John Doerr 4. Our favorite one The five keys to a successful Google team - https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/

Summary of Accelerate - 2019 State of Devops report by Google Cloud's DORA from Ragavendra Prasath  : Courtesy & Inspiration to the authors from Google - Dr. Nicole, Jez Humble, Dr. Smith & Jessie A detailed 82 pages report is abridged to 5 pages report.  Access DORA report here -  https://services.google.com/ fh/files/misc/state-of-devops- 2019.pdf Key stats: 1.         Elite and High performing organization do well in all 4 SDO aspects and Low. performers worse in all 4 SDO aspect a.         4 aspects such as Deployment Frequency, Lead Time, MTTR and Change Failure rate 2.         DevOps Crossed the Chasm - with industry velocity is increasing on Speed & Stability, with shifts to Cloud Computing fueling this acceleration;  Majority enterprises use Multi-Cloud. a.         Retail industry tops i...

This is rendered from Mckisney publication -  https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/flip-the-ratio-taking-it-from-bottleneck-to-battle-ready Learn how to use OKRs. OKRs and its questions OKRs for teams - a sample dashboard

Agile for Accelerating Digital Innovation in Enterprises from Ragavendra Prasath

An interesting webinar hosted by Everest group last week (7th Aug 2019) titled “The Latest Trends in IT Services – 4 Prescriptions to Make Digital Real”. - https://www2.everestgrp.com/reportaction/7Aug19-Webinar/Marketing  and a detailed report "Reimaging Enterprise Operating Model" -  https://www2.everestgrp.com/reportaction/EGR-2019-33-V-3129/Toc Replay at Youtube - https://www.youtube.com/watch?v=NwlOLJsGJ1g It has very insightful findings 1.        4 prescriptions                                  i.             Digital transformation = Organizational change ; Digital transformation ≠ Modern technology                   ...

From Gartner Youtube channel – that telecasted the Garter CIO summit happened in Toronto on 5-6 June 2019. Watch the full video here - https://www.youtube.com/watch?v=-dS-NZkJYcU N = 176 CIOs in Canada. Key insights! 1.        44% of Canada CIOs say Culture is biggest barrier 2.        78% of the Top performers adopt Product Centric delivery 3.        53% of the organization in Canada started adopting DevOps. 4.        1 in 3 CIOs have renovated their core. 5.        Financial goals are a uniquely popular priority for Canadian CIOs, thus indicating a heightened degree of cost consciousness among organizations. 6.        Canada’s average IT budget jumped from 1.3% in 2018 to 2% in 2019 , which was higher growth than the year prior. The global average IT budget experienced about a 3% incr...

DOES 2018 Las Vegas summit. This is a talk by Electric Cloud titled “The Future of DevOps for the Enterprise Trends and Insights” featuring Wesley Pullen, Chief Strategy Officer - Electric Cloud Deck is 18 MB – https://github.com/devopsenterprise/2018-Las-Vegas/blob/master/Monday/Electric%20Cloud%20Track/Pullen%2C%20Wesley%2C%20The%20Future%20of%20DevOps%20for%20the%20Enterprise%20Trends%20and%20Insights.pdf YouTube video -  https://youtu.be/Jdwm874zFKA Here are some key insights from the deck. 1.        Enterprises Taking a Hybrid Approach to  Cloud and Container Adoption (i.e.) 81% multi-cloud strategy a.        How are Enterprises Adopting Cloud-Native?                                         ...

Inspiration & Courtesy Sanjeev Sharma - DevOps authority  https://www.linkedin.com/in/realsanjeevsharma https://sdarchitect.blog/ 

As per Pitney Bowes hierarchical system of CX, Factors considered / influence the customer experience / rating 1.Understood the issues 2.First time right response / Errors 3.Ease of use / Accessibility / Availability 4.Speed of response provided / Wait time 5.Flexibility  Higher the NPS score, higher the loyalty ! i.e. Customers 1.Stay longer 2.Refer others / friends 3.Provide positive feedback and ideas 4.Repeat business on other service lines 5.Reach out to us via email / support call Inspired by the Forrester CX Index i.e. On a scale of 1 (Very poor) - 5 (Excellent)  1,2 = Detractors  3 = Neutral 4,5 = Promoters NPS = % of Promoters - % of Detractors. and consider absolute number not %.  Rating bucket as per Forrester CX index, if NPS score is < 55     - Very Poor 55 - 64 - Poor 65 - 74 - Okay 75 - 84 - Good 85+      - Excellent

This is from -  https://bulldozer00.com/scrum-cheatsheets/ and  https://www.linkedin.com/in/anthonydasilvajr/   not belonging to R Ragavendra Prasath. Updated here for reference purposes only. 

Agile and DevOps revealed from Ragavendra Prasath

Hi Ragavendra, Did you celebrate Halloween last night? I didn’t. I’m not much for mid-week holidays. And I couldn’t find an adult-sized costume of Sulley from Monsters, Inc. that I wanted to wear. So instead of celebrating Halloween, I thought about Halloween and how it relates to agile. Over time, Halloween has taken on a new meaning. These days it seems mostly about boosting the revenue of candy manufacturers, giving young kids an excuse to wear costumes, or giving adults an excuse to wear costumes and get drunk. But Halloween didn’t begin that way. There’s debate about its exact origins but the root of the holiday is most likely in Celtic harvest festivals, especially the Gaelic festival of Samhain. Those early harvest festivals were then appropriated by the Catholic church and re-branded as the celebration of All Saints Day. Then the...